Application operations as a Service (APaaS)
Application operations as a Service (APaaS) from BlueTree, is a service where the customer's important IT resources such as programs, systems, data and documents, are located in or moved to the Public Cloud.
BlueTree manages the operation and management of aspects such as performance monitoring and management, troubleshooting and correction, production, maintenance, and tuning.
What is Application operations as a Service (APaaS)?
With APaaS from BlueTree, companies can be confident in the availability and redundancy, as well as the scope and performance of their IT resources, while optimizing and achieving predictable costs.
Today, application users, whether end-user or users of work-related applications, expect the apps they use to just work. As applications are a critical part of user and customer experiences, the focus should be on performance optimization. Users are not patient to wait minutes, hours or days until a resolution is found.
APaaS from BlueTree is a proactive initiative, which through real-time insight, helps to maximize this investment in digital experiences. APaaS uses real-time insight to monitor performance, e.g. in specific business areas, user engagement, conversion rates, and performance relative to revenue, to name a few.
This service delivery is delivered according to ISO / IEC 27001: 2013 (information security) and ISO 9001: 2015 (quality).
Overview of APaaS benefits
- Quick diagnosis: of problems in real time
- Faster resolution time: of the problems
- Minimizing downtime: through proactive performance monitoring
- Improved end-user experience
- Lower operating costs: through reduction of operating and administration costs
- Increased data and application security: in relation to the security you achieve with local solutions
Operations Center / Outsourcing as a Service
BlueTree offers a 24-hour operations center that monitors and maintains key services. The service may include total responsibility for the IT environment.
The service can also consist of a simple help desk, where you implement ITIL step by step, as the business develops.
Software as a Service
Software as a Service (SaaS) from BlueTree, is a service where BlueTree manages and delivers licenses on leases from various suppliers.
SaaS from BlueTree helps companies achieve a dynamic and scalable license portfolio, which is adapted to the technological development and the organization's needs.